FAQs (frequently asked questions)
- How can I place an order for a custom rubber stamp, company seal or other products?
Ordering a custom rubber stamp or company seal from Carison Ltd is a breeze with multiple convenient options:
Online Order: To order a rubber stamp, select your desired product(s) then simply click on the "Buy Now" or "Add to Cart" button. Our user-friendly ordering process will guide you step by step, including where to enter your custom details. It's a seamless experience designed to make placing your order quick and easy. We will immediately get in touch with you. (www.nairobistampmakers.com).
Contact Us Form: Fill out the "Contact Us" form on our website with your name, email, phone number, and order customization details. Our team will promptly get in touch to discuss your requirements. (www.nairobistampmakers.com/pages/contact-us)
Phone Call: Dial the provided phone number to speak with our dedicated customer service. Our representatives will guide you through the ordering process and address any queries. Call on 0722 174 777
Email: Send a detailed email with your order requirements and customization details to the provided email address below. Our team will respond promptly to assist you. (email@example.com)
We prioritize excellent customer service, ensuring a seamless ordering experience for your custom rubber stamp or company seal. Choose the method that suits you best, and we'll take care of the rest.
- How long does it take to process and deliver an order?
At Carison Ltd, we understand the importance of prompt service. We strive to process and deliver orders swiftly. Typically, once your order is received, our team works diligently to prepare it within 1 hour. We have partnered with reliable courier services, such as Quick Riders, to ensure efficient delivery.
The delivery time may vary depending on your location.
Within Nairobi it's mostly around 1.5 hours from ordering to receiving your product.
For other parts of Kenya. In most cases, you can expect to receive your order within the same day or the next business day after dispatch. However, please note that delivery times may be subject to factors beyond our control, such as traffic or unforeseen circumstances.
Rest assured, we prioritize timely delivery and do our best to ensure your order reaches you as quickly as possible. If you have any specific delivery requirements or urgent requests, please let us know, and we will make every effort to accommodate them.
- What information do I need to provide when placing an order?
When placing an order with Carison Ltd, we aim to accommodate your specific requirements. While the information needed may vary depending on your preferences, the following are commonly requested details:
Company Name: Provide the name of your company or organization as you would like it to appear on the rubber stamp or company seal.
- Postal Address: Most client like including the P.O. BOX number on their stamp. In that case, provide the address as you would like it to appear on the rubber stamp or company seal.
Contact Information: Include your email address and phone number if you would like them included on your stamp. We can also use the contacts to reach out to you for any clarifications or updates regarding your order.
Any Design requirement: If you have specific design preferences, such as including a logo, tagline, or any other specific elements, please provide those details. If you have specific dimensions or layout preferences, please mention them as well.
Remember, these details are not mandatory, and we are flexible to work with your specific requirements. If you have any additional instructions or requests, feel free to let us know, and our team will make every effort to accommodate them.
- Can Carison Ltd provide assistance with design recommendations for my rubber stamp or company seal?